Today, the Commission launched ‘Re-open EU’, a web platform to support a safe relaunch of travelling and tourism across Europe. It will provide real-time information on borders and available means of transport and tourism services in Member States. Re-open EU will also include practical information provided by Member States on travel restrictions, public health and safety measures such as on physical distancing or wearing of facemasks, as well as other useful information on EU and national tourism offers. This will allow Europeans to take responsible and well-informed decisions on how to manage continuing risks related to Coronavirus while planning their holidays and travels during this summer and beyond.
The Re-open EU platform is part of the Commission’s Tourism and Transport package of 13 May 2020, launched to rebuild confidence among travellers in the EU and help European tourism resume safely, in line the necessary health precautions. The new platform, which also comes with a mobile friendly version (a web-based app), acts as a key point of reference for anyone travelling in the EU as it centralises up-to-date information from the Commission and the Member States in one place. It will allow people to browse country-specific information, updates and advice for each EU Member State through an interactive map. It will be easily accessible via app or website, and be available in the 24 official EU languages.
Furthermore, the platform includes information on patronage voucher schemes that allow consumers to show support for their favourite hotels or restaurants by buying vouchers for a future stay or meal once they reopen, to help the European hospitality industry as restrictions are lifted and borders reopen. Patronage vouchers help businesses to overcome cash-flow bottlenecks, with services provided later. The amount paid by the customer goes directly to the service provider. By setting up the dedicated page, the Commission intends to help better link participating businesses and interested customers, especially when travelling abroad.